In a world where AI and digital tools are reshaping how we work, many employers are asking the same question: How do we keep up?
The answer might be closer than you think and already on your team.
At JBC Skills, we’ve been working with employers across sectors to help them unlock the power of AI and digital productivity, not just through new hires, but by upskilling existing staff into Digital Champions who can lead transformation from within.
💡 What Is AI & Digital Productivity Support?
Think of it as the human side of digital transformation. Our AI & Digital Productivity Support Apprenticeship (Level 3) equips learners with the skills to:
- Maximise the use of digital office tools and collaborative platforms
- Troubleshoot and support business applications
- Automate workflows and improve data productivity
- Train others in digital tools and best practices
- Stay ahead of emerging tech like AI and cloud computing
Whether you’re a small business or a growing enterprise, this role can be a game-changer.
📊 Why It Matters: The Stats Speak for Themselves
- 67% of organisations now measure ROI on digital workplace investments
- 55% have integrated AI into workflows for automation
- 66% plan to invest in digital upskilling for their workforce
- Companies using unified communication tools report 25% faster decision-making
- Yet, 42% of employees say they lack sufficient training to use new digital tools effectively
That’s a huge opportunity gap and one that Digital Champions can help close.
🧠Upskill or Recruit: You’ve Got Options
You don’t need to start from scratch. Many employers are choosing to upskill existing staff into digital support roles. Others are recruiting fresh talent with a digital-first mindset. Either way, the goal is the same: build internal capability to drive innovation, not just react to it.
Also, with up to 95% government funding available, it’s a cost-effective way to future-proof your team.
🌱 Innovation Starts from Within
Digital transformation isn’t just about tech, it’s about people. When someone in your team becomes the go-to person for digital tools, automation or AI adoption, they don’t just solve problems, they spark ideas.
They become the Digital Champion who helps others work smarter, not harder.
🎓 Real Skills, Real Impact
Our apprentices learn through remote and virtual classrooms, hands-on projects and tailored support aligned to your business goals. They achieve with a nationally recognised qualification and the confidence to lead digital change.
Want to learn more about how AI & Digital Productivity Support can work in your business? Email us at marketing@jbcmail.com to explore how we can help you build your next Digital Champion.