Who we are
Our website address is: https://jbctraining.co.uk
What personal data we collect and why we collect it
JBC Skills Training Ltd is located at:
Stoneleigh House,
66-70 Earlsdon Street,
Earlsdon,
Coventry
CV5 6EJ
It is JBC Skills Training’s policy to respect your privacy regarding any information we may collect while operating our website and associated online services. This Privacy Policy applies to jbctraining.co.uk and our associated online application service (hereinafter, “us”, “we”, or “JBC Skills Training”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website or our online services.
We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected through our Website and online services, how we use this information, and under what circumstances we may disclose the information to third parties.
This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website or using our online services, you may be required to agree to additional terms and conditions.
Website Visitors
Like most website operators, JBC Skills Training collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. JBC Skills Training’s purpose in collecting non-personally identifying information is to better understand how JBC Skills Training’s visitors use its website.
From time to time, JBC Skills Training may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. JBC Skills Training also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on jbctraining.co.uk blog posts. JBC Skills Training only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
- Gathering of Personally-Identifying Information
- Certain visitors to JBC Skills Training’s websites choose to interact with JBC Skills Training in ways that require JBC Skills Training to gather personally-identifying information. The amount and type of information that JBC Skills Training gathers depends on the nature of the interaction. For example, this may include information provided when making an enquiry or submitting an application for one of our training programmes.
- Certain visitors to JBC Skills Training’s websites choose to interact with JBC Skills Training in ways that require JBC Skills Training to gather personally-identifying information. The amount and type of information that JBC Skills Training gathers depends on the nature of the interaction. For example, this may include information provided when making an enquiry or submitting an application for one of our training programmes.
- Marketing attribution and measurement
- JBC Skills Training uses digital marketing and measurement services to understand how people find and interact with our website and online application service, and which marketing activity contributes to enquiries, applications and subsequent learner outcomes.
- We use Google Tag Manager to manage analytics and advertising tags and may use services provided by Google, Meta and HubSpot for advertising, measurement and marketing reporting.
- When somebody visits our website or makes an application, we may record marketing attribution information such as the source, medium, campaign, landing page, referring page and other information included in the link used to reach our services.
- Where the appropriate cookie consent has been given, this may also include advertising click identifiers supplied by services such as Google or Meta. These identifiers may be used to measure whether advertising contributed to an application or other relevant action.
- Where somebody moves from our main website to our separate online application service, we may carry their cookie consent choice and relevant marketing attribution information between the two services. The application service may also be accessed directly and provides cookie choices where appropriate.
- Refusing advertising cookies does not prevent somebody from making an enquiry or application. Where advertising consent has not been given, we do not use advertising cookies or advertising click identifiers for that visitor.
- We may still retain a limited, non-advertising record of how somebody originally found us where this can be done without advertising identifiers. This may include information such as the source, medium, campaign, landing page or referring website. Marketing attribution associated with an application may be retained within our internal systems, including Onboardr, so that we can understand which marketing activity contributed to applications and subsequent learner outcomes rather than relying solely on conversion figures reported by advertising platforms.
- Security
- The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
- The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
- Links To External Sites
- Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
- We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
- Google, Meta and other marketing services
- JBC Skills Training uses services provided by organisations including Google and Meta to advertise our services and measure the effectiveness of our advertising.
- This may include measuring whether somebody who has seen or interacted with an advertisement subsequently visits our website, makes an enquiry or submits an application.
- Where appropriate consent has been given, Google, Meta and other providers may use cookies or similar technologies to support advertising, conversion measurement and remarketing.
- Any data collected through these services will be used in accordance with our own privacy policy and the privacy policies of the relevant providers. Visitors can control the use of optional advertising and marketing cookies using the cookie settings available on our website. Google, Meta and other providers may also provide their own controls for how information is used for advertising.
- Protection of Certain Personally-Identifying Information
- JBC Skills Training discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on JBC Skills Training’s behalf or to provide services available at JBC Skills Training’s website, and (ii) that have agreed not to disclose it to others.
- Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using JBC Skills Training’s website, you consent to the transfer of such information to them. JBC Skills Training will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
- Other than to its employees, contractors and affiliated organizations, as described above, JBC Skills Training discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when JBC Skills Training believes in good faith that disclosure is reasonably necessary to protect the property or rights of JBC Skills Training, third parties or the public at large.
- If you are a registered user of jbctraining.co.uk and have supplied your email address, JBC Skills Training may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with JBC Skills Training and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. JBC Skills Training takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
- Aggregated Statistics
- JBC Skills Training may collect statistics about the behaviour of visitors to its website. JBC Skills Training may display this information publicly or provide it to others. However, JBC Skills Training does not disclose your personally-identifying information.
- JBC Skills Training may collect statistics about the behaviour of visitors to its website. JBC Skills Training may display this information publicly or provide it to others. However, JBC Skills Training does not disclose your personally-identifying information.
- Cookies
- To enrich and improve your online experience, JBC Skills Training uses “Cookies”, similar technologies and services provided by others to operate our website, remember preferences, understand how our services are used and, where you have given consent, support advertising and marketing measurement.
- A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
- Some cookies are necessary for our website and online services to operate correctly. Other cookies, including those used for advertising and marketing measurement, are optional.
- Where consent is required, optional cookies and similar technologies will only be used where you have chosen to accept them.
- You can accept or reject optional cookies using the cookie controls provided on our website. You can also change your cookie preferences at any time using our cookie settings.
- Refusing optional cookies will not prevent you from using the core functions of our website or from making an application.
Privacy Policy Changes
Although most changes are likely to be minor, JBC Skills Training may change its Privacy Policy from time to time, and in JBC Skills Training’s sole discretion. JBC Skills Training encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf, as outlined below:
Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf. This may result in the compliant processing of personal information. Our appointed data processors include:
(i) Prospect Global Ltd (trading as Sopro), Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro is registered with the ICO, Reg: ZA346877, and their Data Protection Officer can be reached at: dpo@sopro.io.
What rights you have over your data
If you have subscribed to our blog or given personal information, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.